You can place a bulk or wholesale order by submitting our Request a Quote form. Once received, our team will reach out with pricing, lead time, and customization options tailored to your requirements.

Our MOQ varies by product category, but most items begin at 50–100 units for export-grade production. Custom designs may require higher quantities depending on complexity.

Yes. We provide tier-based wholesale pricing depending on order volume, finishes, and packaging requirements.

Standard production time is 15–45 days depending on order size and finish type. Complex custom orders may take longer, and we provide clear timelines before confirmation.

Yes. Metalmark Handicrafts ships worldwide. We export to the USA, Europe, Middle East, Australia, and Asia, with secure and compliant logistics partners.

We provide multiple export-friendly options:

• Air Freight – fastest for smaller or urgent shipments
• Sea Freight (LCL / FCL) – most cost-effective for bulk orders
• Express Courier – available for samples or small shipments

Customs duties, VAT, and import taxes are the buyer’s responsibility, unless otherwise agreed under special shipping terms (e.g., DDP).

Yes. Once dispatch is completed, we share tracking numbers or container details so you can follow your shipment in real time.

We accept a wide range of secure payment options, including:

• Bank Transfer (NEFT/RTGS/IMPS)
• International Wire Transfer (SWIFT)
• UPI payments (for India)
• PayPal (for sample orders or small transactions)
• Payment via buyer’s freight forwarder (when applicable)

Yes. For standard and bulk orders, we typically require:

• 50% advance to begin production
• 50% before dispatch

For custom or large-volume orders, payment terms may vary and will be shared in the quotation.

Yes. We accept USD, EUR, GBP, AUD, and AED for international orders through SWIFT remittance.

We may offer net terms to long-term partners based on order history, volume, and contract agreements. This is approved on a case-by-case basis.

We craft our décor using high-quality metals including brass, aluminum, iron, stainless steel, and mild steel. Each material is selected for durability, finish quality, and long-term performance.

Our products come in a range of premium finishes, such as:

• Antique Brass
• Matte Black
• Powder Coating
• Brushed Gold
• Copper Finish
• Nickel / Silver
• Custom finishes on request

Every finish goes through a strict quality process to ensure consistency and longevity.

Absolutely. All items undergo inspection, coating, polishing, and finishing to ensure durability. Powder-coated and lacquer-coated items are designed to resist corrosion, fading, and wear.

Stainless steel and certain coated items can be made food-safe upon request. Always specify “food-safe finish” for kitchenware or serving items.